Should you ever find yourself in the unfortunate situation of being in a car accident, our friends at ICBC has compiled a great five (5) step list on what you need to do:
Step One:
If anyone is injured, call 911.
Move the vehicles off the road if it’s safe to do so.
Avoid discussing who’s at fault for the crash
Step Two:
Get details.* Record the following for all the vehicles and drivers involved in the crash:
- Driver’s name, driver’s license no., province/state, and contact info
- License plate and year, make and model of vehicle
- Driver’s name and contact details
- Insurance details if the vehicle isn’t from BC
Step Three:
See if there were any witnesses. Record their names and contact info.
Step Four:
Describe the crash scene (if possible take photos or use the diagram below):
- What was the time, date and weather condition?
- What was the location?
- What direction were you both travelling?
- Where was your vehicle, and what lane were you using?
- Where was the other vehicle?
ICBC Dial-A-Claim staff are available to help 24/7:
In the Lower Mainland: 604.520.8222
Anywhere in Canada or the US: 1.800.910.4222
Translation services are available.
Written by Derek F.
Insurance Services Manager, New Westminster London Drugs




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